We can only say that -- you know, I have to say, the heroes of that evening were members of the staff, many of them who lost their lives. But people used their heads and saved so many, and sheltered so many of the guests who were there either for dinner or otherwise, and got them out.
But we've had a horrible loss of life, a completely wanton destruction of property.
And this morning, finally, after almost three days, we understand from the commandos that all of the militants are eliminated.
Zakaria: You must have known personally some of the people who lost their lives.
Tata: Yes, I did. And it was tragic, because some of the people had -- one in particular husband and wife were there to celebrate their anniversary. The husband made it, the wife didn't.
I knew several of the staff members -- not well, but obviously by first name -- and they were gone. Some of them were gone just in cold blood, I understand, just shot in the head or shot at point-blank range. Others were shot in a wanton, sort of random fire that took place.
And all in all, it was just a horrible event that I never thought we would ever see in India, leave alone at the Taj.
Image: Ratan Tata, chairman of the Tata Group, reacts as he looks at the Taj hotel after a military operation in Mumbai on November 29, 2008. | Photograph: Pedro Ugarte/AFP/Getty Images
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