The study, in its 9th year, surveyed 5,416 new passenger car owners in 20 Indian cities having an ownership tenure of two to six months. Forty-one different passenger car brands were assessed in the study.

On a 1,000-point scale, Skoda scored 799 points.

Tho know more about these carmakers who top the customer satisfaction list, read on. . . .

Skoda Auto is an automobile manufacturer in the Czech Republic. Skoda became a subsidiary of the Volkswagen Group in 1991.

The company originated in early 1890s and initially it used to manufacture bicycles and motorcycles. By 1905, Skoda started manufacturing cars. During World War I, Skoda was engaged in war production.

At present, Skoda has several manufacturing and assembly plants across the globe. In India, the company has an assembly plant at Aurangabad, Maharashtra. The unit, which was established in 2001, is known as Skoda Auto India Private Ltd.

Image: Head of Skoda Reinhard Jung presents the new 'Superb' in Geneva. | Photograph: Fabrice Coffrini/AFP/Getty Images