The Reserve Bank of India monitors disbursement of pension by its agency banks in respect of all central government departments (except the Department of Post) and certain state governments.
Lately, it has received several queries and/or complaints from pensioners on the fixation, calculation and payment of pension, including revision of pension/ dearness relief from time to time, transfer of pension account from one bank branch to another, etc.
The Reserve Bank of India has analysed these queries/complaints, rights and duties of pensioners and put the same in the form of answers to these frequently asked questions to help clear the doubts in many minds.
1. Can the pensioner draw his/ her pension through a bank branch?
Yes. Even the government employees earlier drawing their pension from a treasury or from a post office will have the option to draw their pension from the authorised bank's branches.
2. Who is the pension sanctioning authority?
The ministry/ department /office where the government servant last served is the pension sanctioning authority. The pension fixation is made by such authority for the first time and thereafter the refixation of pay, if any, is done by the pension paying bank based on the instructions from the central/ state government authorities.
Text, courtesy: Reserve Bank of India
Image: Pensioners at a laughter club in Mumbai. | Photograph: Ami Vitale/Getty Images
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